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ECEAT QUALITY LABEL
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STEP 1 - TOWARDS THE ECEAT QUALITY LABEL
- ECEAT BASIC QUALITY -
If our accommodation is already certified by the national certification body for the "star standards", check
this.
1. BASIC STANDARDS FOR ALL TYPES OF ACCOMMODATION
Basic legal conditions and safety standards
Our accommodation operates according to the national laws and guarantees that:
guests are registered (in case of legal obligation)
yes
no
b. fire prevention and safety laws (smoke detectors, fire extinguishers), safety in building/construction is fully respected
yes
no
perfect hygiene and food safety is provided
yes
no
safe drinking water is provided
yes
no
appropriate measures against the spread of animal diseases through tourist are
yes
no
a first aid kit is easily accessible to guests
yes
no
guests are informed about possible dangers in the accommodation and surroundingsi, especially for children (dogs, holes, ditches, etc) and approprate measures are taken to avoid attacks by animals in the accommodation
yes
no
appropriate safety measures for properties of guests are taken (e.g. room locks, safe parking place for cars/bicycles, etc.)
yes
no
Basic quality requirements
Our accommodation and its staff:
are reachable by road map with additional information supplied if necessary (e.g. by a website)
yes
no
offer hospitable and friendly staff and are able to create a pleasant atmosphere
yes
no
don't SHOW any prejudices against the guest's religion, colour or sexual orientation
yes
no
take action in the case that guests report that they are bothered by other guests or by intrusive sources of pollution or noise.
yes
no
do not host more guests than can be handled in a good quality
yes
no
do not host more guests than can be handled in a good quality
yes
no
Basic information standards
Our accommodation puts at least the following information in a clearly visible place:
all prices clearly indicated in the local currency and foreign money
yes
no
a list of extra services and activities offered
yes
no
the accommodation rules
yes
no
information about the surroundings, including a map
yes
no
public transport in the region
yes
no
a list of emergency phone numbers (medical centre, police, fire station)
yes
no
a copy of the this questionnaire is available for the quests on request
yes
no
2. BASIC STANDARDS PER TYPE OF ACCOMMODATION
select at least on of the below:
accommodation serving meals or self-catering
campsite
Basic standards for rooms
If our accommodation don't provides rooms, continue to "campsites".
Rooms
rooms are dry, not mould, contain fresh air, with day light
yes
no
room can be heated if needed
yes
no
rooms have lights (if no electric light it should be communicated to the guests)
yes
no
Living rooms
If our accommodation provides living rooms, CHECK this
, , otherwise continue to "bedrooms".
no permanent beds are placed in living rooms
yes
no
tables and appropriate number of chairs or seats are in the living rooms
yes
no
Bedrooms
beds, sheets, blankets and pillows are of a good quality
yes
no
beds are bigger than 190 x 80 cm (single) and 190 x 140 cm (double)
yes
no
beds are minimum 20 cm above the floor level
yes
no
all mattress must be of one piece, flat and solid
yes
no
no folding beds, sofas, etc. serve as permanent beds
yes
no
extra blankets are available in case of cold weather
yes
no
in case a room is smaller than the following dimensions it should be communicated to the guests:
- 5 m2 per bed, height min. 2,20 m
- 7 m2 per double bed, height min. 2,20 m
- 7 m2 per bunk bed, height min. 2,20 m
yes
no
bed lights are available
yes
no
a wardrobe or shelves and a place for hanging clothes, including coat hangers are available
yes
no
the bedrooms have curtains or blinds
yes
no
the bedrooms have curtains or blinds
yes
no
there are no passageways between bedrooms
yes
no
Meal
Select at least one of below:
serving meals
self-catering
Basic standards for accommodation serving meals
If our accommodation don't serves meals, continue to the chapter "self-catering accommodation".
a suitable dining room (minimum space at one TABLE is 1m2 pp) must be available before, during and after meals. A club/living room can be used for this purpose
yes
no
special attention is paid to cleanness (tables, TABLE clothes etc.)
yes
no
meals are of good quality, enough quantity and contain fresh products
yes
no
if available, local (farm)produce is used
yes
no
Basic standards for self-catering accommodation
If our accommodation don't provides self-catering service, continue to "campsites"
a set of cutlery (a knife, a spoon, a fork, a tea spoon), a plate (soup-plate, a regular plate), a glass and a cup per guest
yes
no
a cool food storage, stove, water kettle or electric water cooker, a sink with cold water, pots with lids, a frying pan, a bowl, a sharp cutting knife, a ladle, a bottle opener, a cutting board, a strainer, a brush, dish clothe, a bin for waste
yes
no
appropriate equipment for cleaning is provided
yes
no
an earthed power-point available (if no electricity, it should be communicated to the guests)
yes
no
Basic standards for campsites
If our accommodation don't provides campsite, continue end of form and submit for evaluation.
places for tents are flat and without stones
yes
no
no domestic or farm animals are permitted in the campsites (if permitted, it must be clearly stated and measures have to be taken to avoid possible dangers)
yes
no
place for emptying waste and waste water is clearly designated
yes
no
if the space available is less than minimum it should be clearly communicated to the guests (minimum space for a family tent, caravan or trailer is 50 m2, for a small tent 25 m2)
yes
no
using the sanitary facilities do not disturb other guests
yes
no
the sanitary facilities are within easy reach 24 hours
yes
no
showers and toilets are closable
yes
no
STEP 2 - OBTAINING THE ECEAT QUALITY LABEL
- ECEAT SUSTAINABILITY QUALITY -
1. Environmental information services for guests
Our accommodation
provides guests with appropriate information about e.g. local nature, organic farming and local culture leading to understanding and respect and offers it actively (e.g. through leaflets, guidebooks, guided trips, etc.).
yes
no
informs guests about what behaviour is unsustainable (e.g. picking of plants; manufacturing or purchasing of souvenirs made of wildlife, particularly endangered species such as corals, turtles, shells; unregulated hunting, shooting and fishing).
yes
no
2. Support of environmentally friendly land use
Our accommodation
uses pesticides on the garden, fields, or greenhouse only in extraordinary cases
yes
no
offers organic food products to guests
yes
no
pays appropriate attention to the natural behaviour of animals in the accommodation
yes
no
doesn't use artificial fertilizers
yes
no
3. Use of water and energy in an efficient and conscious/responsible way
Exchange of towels is done on an "on request" basis
yes
no
there is no leakage of water in the accommodation
yes
no
information on efficient and responsible use of water and energy is available to guests
yes
no
there are other measures taken in ORDER to save water, energy and use renewable energy as much as possible
yes
no
4. Green building policy
Our accommodation uses the Sustainable Building and Maintenance technique (green building
yes
no
5. Reduction of waste
Our accommodation
acts precisely according to the local waste disposal law
yes
no
provides a possibility to separate waste by guests
yes
no
treats waste water according to the national law
yes
no
takes further measures to reduce waste
yes
no
6. Soft mobility
Our accommodation actively promotes public and low ecological impact transport
by publishing public transport timetables on a notice board
yes
no
by publishing information on the nearest bike rental
yes
no
by primarily using soft means of transport for excursions and sporting activities (biking, hiking, horse-back riding, canoeing, etc.)
yes
no
by providing other services of this nature
yes
no
7. Active contribution to sustaining nature
Our accommodation
avoids the promotion and offer of activities that cause disturbances of wild species, disrupting their normal behaviour (due to noise, visits, etc.)
yes
no
avoids the promotion and offer of activities that harm local flora and fauna through unsustainable consumption
yes
no
runs the farmland/garden/campsite in an environmentally friendly way, with respect to local flora and fauna
yes
no
is involved in other similar activities
yes
no
8. Active contribution to sustaining cultural heritage
In our accommodation
attention is paid to the use of traditional building techniques
yes
no
attention is paid to local cuisine and customs
yes
no
the offer and promotion of activities with a negative impact on local culture is avoided
yes
no
there are other activities that protect and contribute to local culture
yes
no
9. Active contribution to the local economy
Our accommodation
primarily buys at local shops and co-operates with local providers/services
yes
no
offers food, farm products, souvenirs, other goods and services primarily produced/provided locally
yes
no
supports the local economy in other ways
yes
no
10. Future
Our accommodation
is improving its environmental performance and is open to new insights and developments for the future
yes
no
submit
Questions?
Contact
E.I. secretariat.
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ECEAT WINNER -
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